MAXX Coffee Mobile Experience & POS Integration
Technopartner Indonesia collaborates with MAXX Coffee to redefine customer engagement. Our solutions integrate seamlessly with POS systems, offering intuitive features like loyalty programs, pre-ordering, and personalized rewards. Designed to enhance every touchpoint, these applications empower MAXX Coffee customers to enjoy a streamlined, rewarding, and unforgettable coffee experience. Together, we're brewing innovation and delivering moments worth savoring.
The Problem
MAXX Coffee needed a modern, digital customer engagement platform to unify order channels, reward loyal customers, enable convenient pre-ordering for grab-and-go users, and seamlessly sync transactions directly with store POS terminals.
My Contribution
- •Built mobile customer engagement app features for MAXX Coffee while working at Technopartner Indonesia.
- •Integrated application features with back-office and POS (Point of Sale) backend systems.
- •Developed pre-ordering, location-based store lookup, menu browsing, and cart management capabilities.
- •Implemented tiered membership level tracking, points rewards system, and promotional voucher redemption.
Implementation & Technical Details
Solutions
- •Seamless real-time integration with in-store POS infrastructure to process orders and sync transactions dynamically.
- •Custom loyalty points engine with membership tiers (e.g. Silver Member) offering automated cash-back points and rewards on every purchase.
- •Location-aware nearest outlet finder with real-time distance calculation for fast order placement.
- •Interactive digital menu browser featuring dynamic categories, pricing, item descriptions, and customizable options.
Application Screenshots
Home screen displaying user points, membership status, and referral program.
Location search listing nearest MAXX Coffee outlets with precise distances.
Cart checkout enabling scheduled pickup time selection and voucher promo application.
Interactive menu breakdown by category (Coffee, Cold Brew, Chocolate, etc.).
Membership dashboard tracking tier progress and cash-back benefits.
Results & Impact
Business Impact
- ✓Delivered streamlined grab-and-go pre-ordering experience for MAXX Coffee customers.
- ✓Boosted customer retention through structured cash-back rewards and dynamic promotional campaigns.
- ✓Eliminated manual order entry errors at stores by connecting app orders directly into the POS system.