NATASHA Customer Apps - Skin Clinic Digital Companion
Natasha Customer Apps is a digital companion for Natasha Skin Clinic customers, offering a convenient way to manage skincare needs. With features like appointment booking, online shopping, personalized consultations, and promotional updates, the app simplifies access to skincare services while enhancing user engagement and satisfaction.
The Problem
Natasha Skin Clinic required a modern, unified mobile experience for customers to seamlessly book clinic treatment appointments, purchase skincare products online, redeem rewards points, and locate nearby branches.
My Contribution
- •Developed features for Natasha Customer Apps as a Software Developer at Technopartner Indonesia.
- •Engineered treatment appointment reservation & queue scheduling interfaces for clinic locations.
- •Built skincare product catalog navigation, reward voucher redemption, and online purchasing workflows.
- •Implemented clinic location search with distance calculation, opening hours, and contact information.
Implementation & Technical Details
Solutions
- •Interactive clinic appointment booking and real-time queue status tracking per outlet (e.g. Plaza Ambarukmo branch).
- •Skincare treatment catalog detailing procedures (Laser Dual Yellow, Laser Peel, Laser CO2, Platelet Rich Plasma) and medical descriptions.
- •Reward points voucher shop enabling instant point redemption for specialized creams and facial cleansers.
- •Geolocation-powered clinic finder featuring store addresses, contact phone numbers, operating hours, and distance sorting.
Application Screenshots
Dashboard showing reservation queue tracking and treatment listings.
Detailed list of available clinic treatments (Laser Dual Yellow, Laser Peel, Laser CO2, etc.).
Clinic branch locator displaying nearby outlets with distance, address, and operating hours.
Reward point voucher catalog for redeeming skincare products and creams.
Calendar and time slot selector for booking clinic treatment reservations.
Results & Impact
Business Impact
- ✓Streamlined clinic appointment scheduling and reduced in-clinic waiting queue bottlenecks.
- ✓Expanded skincare product sales through integrated mobile e-commerce and point reward redemption.
- ✓Enhanced customer satisfaction by providing instant access to clinic treatments, consultations, and promotions.